Ticket Admin
Every structured support ticket raised from RupaliApp's "Help & Support > My Tickets" screen, company-wide. Open one to read its full thread and reply, or change its status once it's handled.
Your account doesn't have the
notification.send permission, so it can't view
or triage tickets. Ask an administrator to grant it via
Role Admin (the Admin role carries it by
default).
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Select a ticket on the left to view its thread.